Refund policy
Thank you for shopping with Eye Candy Custom Print! Each of our stickers and custom products is made-to-order with care and attention to detail. Because all items are custom-printed specifically for you, we do not offer refunds, returns, or exchanges once an order has been placed.
No Refunds or Returns
All sales are final. Please ensure that all details, designs, sizes, and quantities are correct before completing your order. Since every product is custom-made, we cannot accept returns or issue refunds for reasons such as:
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Change of mind
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Incorrect size, color, or design selected by the customer
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Minor variations in color due to screen or printer differences
Damaged or Defective Items
If your order arrives damaged or there is a printing error on our part, please contact us within 7 days of delivery with photos of the issue. We’ll review your case and, if eligible, arrange a replacement at no extra cost.
Order Cancellations
Because our custom printing process begins immediately after your digital proof is approved, we do not accept order cancellations once production has started. Please double-check your designs, sizes, and quantities carefully before approving your proof and finalizing your order.
We take pride in our work and want every customer to be happy with their order, so if you have any concerns or questions, please reach out to us at eyecandycustomprint@gmail.com — we’re always here to help.